Billing Team Specialist Supervisor
🔍 Tampa, Florida
Minneapolis, Minnesota
Dallas, Texas
Baltimore, Maryland
Reston, Virginia
Wilmington, Delaware
Miami, Florida
Boston, Massachusetts
Palo Alto, California
Sacramento, California
Austin, Texas
San Francisco, California
San Diego, California
San Diego, California
Houston, Texas
Phoenix, Arizona
Raleigh, North Carolina
Los Angeles, California
Atlanta, Georgia
New York, New York
Philadelphia, Pennsylvania
Chicago, Illinois
Baltimore, Maryland
Washington, District of Columbia
Northfield, New Jersey
Los Angeles, California
Seattle, Washington
Short Hills, New Jersey
San Juan, Puerto Rico
Albany, New York
Minimum Requirements:
Preferred Requirements:
What will your day look like?
As Billing Team Specialist Supervisor, you will be responsible for managing and assisting Billing Team Specialists with local billing service delivery. The Billing Team Specialists staff provide onsite billing support for attorneys, which requires remote supervision of staff. You will be responsible for staff training, mentorship, and performance evaluations while ensuring attorney satisfaction with local billing support. Working with centralized billing teams in Tampa and Baltimore, you will balance the staff billing book assignments which are comprised of local attorneys with straightforward and complex billing books. This role will handle troubleshooting and escalations research aligned with communication protocols and will serve as the primary point of contact for Office Administrators regarding billing issues. You are responsible for escalating unresolved billing issues to senior management.
Billing Team Specialists working in a specific region will report directly to you. You will manage approximately 10 staff assignments remotely and will travel to the various offices to evaluate staff performance and attorney support.
You will collaborate with other supervisors in providing training and best-practice workshops for staff, as well as analyze current processes and offer recommendations for improvement.
To learn more about DLA Piper, please visit our website
We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.
Agency applications will not be considered.
- High school diploma
- 4 years’ experience in a billing/accounting function
- Experience with Word, Excel
- Strong communication and interpersonal skills, both written and verbal, to interact with clients, staff, and attorneys on a daily basis
- Strong organizational skills required to manage client account information
- Ability to work effectively in a fast-paced environment
- Ability to exercise sound judgment and problem-solving skills
Preferred Requirements:
- Bachelor’s degree in Finance, Accounting, or related field
- Experience with Elite or similar legal billing and time system
- Experience in a law firm environment
- Some supervisory experience
What will your day look like?
As Billing Team Specialist Supervisor, you will be responsible for managing and assisting Billing Team Specialists with local billing service delivery. The Billing Team Specialists staff provide onsite billing support for attorneys, which requires remote supervision of staff. You will be responsible for staff training, mentorship, and performance evaluations while ensuring attorney satisfaction with local billing support. Working with centralized billing teams in Tampa and Baltimore, you will balance the staff billing book assignments which are comprised of local attorneys with straightforward and complex billing books. This role will handle troubleshooting and escalations research aligned with communication protocols and will serve as the primary point of contact for Office Administrators regarding billing issues. You are responsible for escalating unresolved billing issues to senior management.
Billing Team Specialists working in a specific region will report directly to you. You will manage approximately 10 staff assignments remotely and will travel to the various offices to evaluate staff performance and attorney support.
You will collaborate with other supervisors in providing training and best-practice workshops for staff, as well as analyze current processes and offer recommendations for improvement.
To learn more about DLA Piper, please visit our website
We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.
Agency applications will not be considered.