Client Accounts Administrator

Minimum Requirements:

• High School Diploma
• 5 years successfully managing high volume billing portfolios in a fast-paced environment
• Expert level of knowledge and experience with direct billing or client accounts (to include domestic, global, and e-Billing) for a law firm or professional services organization 
• Strong computer skills including advanced proficiency in Excel and 
• Strong knowledge in accounting systems such as Elite and/or Aderant
• Proficient in e-billing applications such as eHub or Bill Blast
• Strong communication and interpersonal skills to interact with staff and timekeepers
• Team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment
• Accurate proofreader and have strong attention to detail
• Ability to troubleshoot and resolve complex problems 
• Strong analytical skills
• Ability to work independently and is able to take direction well

Preferred Requirements:

• Bachelor’s Degree in Accounting, Finance or similar field
• Experience as a team lead 

What will your day look like?
For US clients you will support the full billing cycle to reviewing and editing proformas, seeking requisite approvals for deferrals, write-offs, and time transfers.  Fields billing inquiries.  You will create and maintain complex monthly reporting.  You will review data for accuracy prior to submitting it.  You will gather and submit accrual information based on client requirements.  You will research and resolve electronic billing rejections. You will maintain an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. You will update and track changes to the requirements as necessary.  You will track and resolve tickets assigned by the Accounting Service Desk on a daily basis.  You will finalize invoices and submit them directly to the client (per policy) or provides them to attorneys for transmission to the client (per approved exceptions to policy).  Includes other billing information as needed.  You will provide support, guidance, mentoring, and training to staff as needed.  You will submit finalized invoices electronically based on client requirements.  You will serve as a point of escalation to more junior Specialists. 

For global clients, you will coordinate and lead global client unified billing.  This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm’s and the client’s billing requirements.  You will create and maintain complex monthly reporting.  You will review data for accuracy prior to submitting it.  You will liaise with international attorneys and/or finance counterparts to obtain accurate accrual and forecasting information for monthly client reporting. You will follow-up frequently with international counterparts to ensure that engaged locations stay within budget and issue invoices timely.  You will troubleshoot issues with finance counterparts as needed.  You will track and resolve tickets assigned by the Accounting Service Desk on a daily basis. You will generate global client LEDES files for electronic billing based on client requirements.

To learn more about DLA Piper, please visit our website

We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.

Agency candidates will not be considered