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Information Technology
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19000017 Requisition #
Thanks for your interest in the IT Technician position. Unfortunately this position has been closed but you can search our 95 open jobs by clicking here.
Minimum Requirements:
  • High school diploma
  • 2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
  • Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
  • Working knowledge of MS Windows and network communication concepts
  • Strong verbal and written skills required to communicate technical information to staff of all levels
  • Good organizational skills required to track and resolve a variety of issues in a timely manner
  • Detail-oriented and able to work quickly and accurately under tight deadlines
Preferred Requirements:
  • MCP certification
  • Flexibility to work overtime or irregular hours as needed
What will your day look like?
In this exciting opportunity, you will provide hardware and software assistance to employees and clients by answering questions or resolving computer issues in person, via telephone, and/or electronically. This includes installation, configuration, and support of hardware and software setups—such as desktops, laptops, Wyse terminal, printers & printing, word processing, electronic mail, and operating systems. 

Your troubleshooting will include repairing network connectivity issues, restoring data, hard drive and display failures, printer difficulties, etc. You will provide loaner equipment to ensure minimum disruption of work time. You will also setup, support, and maintain the inventory of laptops, desktops, monitors, and firm & personally owned mobile devices. All troubleshooting will require the creation and monitoring of Remedy tickets in the queue to document work activity.

You will additionally assist in training employees on the appropriate use of hardware and software to include the use of VPN, remote access, and smartphones. You will regularly set up meetings in accordance with firm standards, which entails the setup of video conferences, projectors, loaner equipment, and network connections for usage and presentations.

To learn more about DLA Piper, please visit our website


We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success. 

Agency applications will not be considered.

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