Sr Client Accounts Specialist

Minimum Requirements:

• High school diploma
  
• 5 years’ direct billing or client accounts experience (to include domestic, global and e-Billing) for a law or professional services organization 
  
• Strong computer skills including advanced proficiency in Excel and accounting systems such as Elite and/or Aderant
  
• Proficiency in e-billing applications such as eHub or Bill Blast
  
• Strong communication and interpersonal skills to interact with staff and timekeepers
  
• Team-oriented and have ability to work effectively and collaboratively in a fast-paced environment
  
• Accurate proofreader and have strong attention to detail
  
• Ability to troubleshoot and resolve complex problems
  
• Proven analytical skills
  
• Ability to work independently take direction well

Preferred Requirements:

• Bachelor’s Degree in Accounting, Finance or similar field
  
• Experience as a team lead or having responsibility for complex billing 

What will your day look like?
As a Sr Client Accounts Specialist, you will work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm.  You will be responsible for handling the most complex domestic and global billing clients. You will edit, proofread, finalize, and submit invoices to clients on a monthly billing cycle, as well as research client billing data and provide detailed analysis to attorneys and support staff. 

As part of the team, you will provide and ensure a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books and provide training and mentoring to other staff members on all billing procedures.   

You will perform a variety of duties to support the full billing cycle to reviewing and editing proformas, seeking requisite approvals for deferrals, write-offs and time transfers.  Fields billing inquiries. You will create and maintain complex monthly reporting and review data for accuracy prior to submitting. You will gather and submits accrual information based on client requirements and research and resolve electronic billing rejections. You will maintain an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. Updates and tracks changes to the requirements as necessary. You will also track and resolve tickets assigned by the Accounting Service Desk on a daily basis.

You will finalize invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy), including other billing information as needed. You will also provide support, guidance, mentoring and training to staff as needed, and submit finalized invoices electronically based on client requirements. You will serve as a point of escalation to more junior Specialists.

To learn more about DLA Piper, please visit our website. 

We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success. 

General & Essential Job Expectations 
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:

• Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties;
  
• Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner;
  
• Provide timely, accurate, and quality work product;
  
• Successfully meet deadlines, expectations, and perform work duties as required;
  
• Foster positive work relationships;
  
• Comply with all firm policies and practices;
  
• Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed;
  
• Perform all other duties, tasks or projects as assigned.

Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.

Physical Demands, Work Environment, and Other Requirements 
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

The expected pay range for this position, if hired to work in New York city  is $38.43 - $55.73 per hour. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered to a candidate selected for employment will be dependent upon various factors, including the candidate’s geographic market, skills, educational and professional background, experience, and overall qualifications. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k).

Application Process:
If you have a request for an accommodation during the application process or have any questions about the process, please contact careers@us.dlapiper.com. Please add noreply@dlapipercareers.us to your list of safe senders.

Applicants must apply directly online instead of sending application materials via email.  

Agency applications will not be considered.